Location: Minneapolis metro area in Minnesota
Type: Full-time; Hybrid (in-office & remote)
Start Date: As soon as possible

About Company:
Premier Sport Psychology prides ourselves as a leader in the field of high-performance psychology. Our reach is wide and diverse, from top-tier professional sports leagues such as the NFL, NBA, WNBA, MLB, MLS, and USA Olympic and national teams, to Power 5 collegiate athletic departments. Beyond sports, our expertise benefits highly driven and ambitious business teams and executives who are determined to perform better in highly competitive settings.

Our core offerings encompass a rich array of services, including performance optimization, pivotal leadership development, mental health counseling, and cutting-edge resilience training, ensuring our clients excel in all settings. Based in Minneapolis metro area of Minnesota, Premier is not bound by geography, as we’ve made our services accessible nationwide.

As we continue to champion peak performance and accelerate leadership development across both sport and corporate terrains, we are in an exciting phase of broadening our horizons. Our comprehensive portfolio is designed not just to bolster executive management capabilities but also to uplift team dynamics, create championship cultures, and fortify mental resilience.

Now, we’re seeking an exceptional professional – a passionate individual who resonates with our mission, vision, and values – who is eager to join our highly collaborative team at the forefront of reimagining corporate and sports high-performance excellence.

Mission:
Premier Sport Psychology exists to empower people to think better, feel better, perform better, and be better.

Values:

• Premier Service
• Passion
• Gratitude
• Growth Mindset
• Team

Position Summary:
The Operations Generalist will be responsible for a wide range of internal operations tasks directed by the HR Manager and Director of Operations. This individual will be given the opportunity to contribute to and support in areas of the firm including human resources, IT, finance, marketing, research and development, and business development. This position is designed for an individual who is interested in collaborating as a member of an action-oriented, and passionate sport and performance psychology consulting firm. The ideal candidate is detail-oriented, an agile learner, provides high-quality work, adaptable, and collaborative. This individual will report directly to the Human Resources Manager.

Responsibilities include, but are not limited to:

• Develop an understanding of the business, policies, procedures, practices and culture
• Serve as point of contact for day-to-day employee support such as benefit inquiries, employment verifications, and general employee customer support
• Assist the Human Resources Manager and Director of Operations in developing, planning, and coordinating operational activities which include but are not limited to human resources, IT, finance, marketing, research and development, and business development
• Administer benefits
• Assist with recruiting, hiring, onboarding and offboarding processes
• Develop and update company-wide policies and procedures
• Recommend new procedures for increasing the efficiency of day-to-day operations
• Support change management initiatives
• Partner with management and leadership to assess performance management including coaching, career development, reviews, performance remediation plans, and corrective action administration
• Run special projects to improve business operations such as inquiring about RFP for a new vendor
• Spearhead project management for assigned projects
• Coordinate and schedule employee engagement initiatives
• Serve as point person for day-to-day IT challenges
• Compile and send monthly utilization reports to employees
• Run monthly reports such as EMR documentation audits
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Support the intake specialist team
• Serve as back-up front desk coverage, as needed
• Other duties as assigned
• Unconventional hours will be required

Required Qualifications, Knowledge, Skills & Abilities:

• Bachelor’s degree in a related field or 3+ years of relevant experience
• Excellent communication and interpersonal skills
• Proven organizational skills
• Strong verbal, written, and listening communication skills
• Attention to detail
• Self-sufficiency and an ability to work with minimal supervision
• Ability to prioritize work, manage time effectively, and follow through on commitments
• Ability to adapt to complex situations
• Commitment to continuous learning and professional development

Benefits:
Benefits include paid time off and holidays, paid parental leave, matching 401(k), health insurance and health savings account, long term disability insurance, professional liability insurance, continuing education/professional development funds, and sporting event tickets. Other highlights of this role include being part of a team that conducts cutting-edge research, and internal diversity, equity, and inclusion initiatives.

To apply for the position, please submit the following application materials:

• Completed Premier Sport Psychology Employment Application (Download HERE)
• Cover letter
• Resume and/or curriculum vitae
• 2-3 professional references

All questions and applications should be sent via email to:
Savanna Townsend, stownsend@premiersportpsychology.com

Premier Sport Psychology is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We welcome applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. If you require accommodations at any stage of the recruitment process, please inform us in advance.